Privacy Policy

Privacy Policy last revised August 12, 2021. This is the official Privacy Policy for VNSGU websites. This Privacy Policy applies only to information gathered through these sites and to any of the sites where we are working as a third party vendor does not necessarily reflect our practices with respect to information gathered through off-line means. This Privacy Policy is part of the terms and conditions which are set forth in our Terms and Conditions By using this site, you are accepting the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our site. VNSGU reserves the right to modify or amend the terms of our Privacy Policy from time to time without any prior notice. If you continue to use our site after we post changes to this Privacy Policy, it will mean that you accept those changes.

Normal website usage:

VNSGU has a firm commitment to internet privacy. You can visit most portions of or any of our relevant website (Where we are working as a third party vendor) without telling us who you are and without revealing any personal information. The only information we collect from a normal web site visit is the name, email ID and contact details, the pages you request and the date and time you request them. We use this information to generate statistics and measure site activity to improve the usefulness of the site to our visitors.

Collection and use of personally identifiable information:

VNSGU may collect email addresses and other personally identifiable data about visitors when such data is voluntarily submitted to or its relevant website . For Example, our site uses request forms for visitors to request information or making request for any services or products. Contact information from the request form is shared to relevant companies to which the user had raised the request. Some of the activist functions of our site also require registration of personal information. We use this information to make these functions more effective and provide participants with additional information about conservation issues.


We want you to feel secure in the knowledge that we take all the steps necessary to protect your confidentiality. Please read this Privacy Statement so that you understand what kind of information we gather from our site and the specific steps we take to protect your personal information once we have stored it. From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

Sharing Information

Who we may share your information with? We will often need to pass personal details such as your name, business name, address and contact number to companies who perform parts of our service delivery. This includes organisations such as the manufacturer(s) of the item/s that you claim, major delivery companies, mail houses and third party fulfilment contractors. We may also provide your details to Microsoft Mobile your personal data that is necessary to respond to your requests and for managing and improving warranty, repair and other care related services and processes. In such case Microsoft Mobile will process your personal data in accordance with Microsoft Mobile’s privacy policy available through website. Microsoft Mobile may contact you in relation to repair services and to get feedback about the services.


We will take all reasonable steps to store your personal information securely. In particular, we want you to feel confident in dealing with us on the Internet. For many of our customers we realise this is an unfamiliar way of buying products and getting any services. Only specific employees in our Call Centre, Customer Service and IT areas have access to our customers’ personal information, and only under strict controls and procedures. Our e-commerce sites use a process called Secure Sockets Layer (SSL) technology. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it extremely difficult for this information to be intercepted.